Prerequisites
Before you start, you will need the following information from Freshdesk.- API Key
- Domain
- To create your API key in Freshdesk, please refer to this helpful guide that provides step-by-step instructions.
- To create your Domain in Freshdesk, please refer to this helpful guide that provides step-by-step instructions.
Connecting Freshdesk to Peaka
Now that you have obtained the necessary integration data and credentials, you can connect Freshdesk to Peaka using the following steps:- Navigate to the data model page in Peaka.
- In the side menu bar, click the “New Data Source” button to initiate the connection process.
- In the modal that appears, select “Freshdesk” as your data source.
- Enter a name for your data source and enter your API key and domain.

- Click “Connect” to create your Freshdesk data source.